How to find skype for business conversation history

Typically, your Exchange email address and Lync sign-in address will be the same, but in some cases they may be different. Is Outlook running and configured to use the correct profile?Р”Р‡or the best experience, add your Exchange email account to Outlook and then set it as the default mail profile. For more information, go to the following Microsoft websites: Make sure that you're using the most up-to-date Lync client.

Solution Solutions for Skype for Business Online users Are you using the most up-to-date Lync client? History, voice mail, and Outlook-related features might be unavailable or out of date until the connection is restored. Lync will attempt to repair the connection until it is fully restored. Lync is experiencing connection issues with the Exchange server.Lync is in the process of determining the location of Exchange Web Services.Cannot connect to Exchange Web Services to retrieve Calendar and Out of Office Information.History, voice mail and Outlook-related features will be unavailable. Lync will attempt to retry the connection. Lync cannot connect to the Exchange server.In the Lync client, you may receive one of the following error messages: You don't receive Missed Conversation notifications.You don't receive voice mail notifications.Out of Office messages aren't displayed.There's no availability or Free/Busy information in contact cards.Contact cards display incorrect information or nothing at all.Conversation history tab is empty in Lync 2013.Conversation history isn't saved to Outlook.Get new helpful posts delivered to your email, click the link below to subscribe to our blog.When you try to sign in to Skype for Business Online (formerly Lync Online) by using Lync 2010 or Lync 2013 on a computer that's running Outlook, you may experience the following issues: If your comments are intended for just one person, make sure you realize they could eventually be seen by the whole world. ItРІР‚в„ўs also a good reminder that any personal chatter is forever captured too. So, I recommend including key words to search on in your IMРІР‚в„ўs.

Skype for Business is well integrated with Outlook and searching outlook messages will include any business-related chatter which can be valuable. Message, call, and document attachments are icons describing what happened. This was an exchange of IM chatter with a co-worker and included a couple phone calls and a sent image. It was scheduled at 4 pm but I jumped on a few minutes early. This is from the call above that ended at 4:26 pm. I also tried adding the duration column using the Field selector but the value there is always empty for conversations, so Skype probably isnРІР‚в„ўt populating it. The РІР‚ВcreatedРІР‚в„ў and РІР‚ВreceivedРІР‚в„ў columns are always the same values, at least in my experience so you could remove the received column completely.

Once in a blue moon the duration note is missing and if that happens and it was a scheduled call you can look at your calendar to see what time the call most likely started, and the created timestamp is when it ended. To see the duration, you need to click on the record itself, a duration time should appear in the body of the record. Outgoing or incoming records are created AFTER the IM or call has ended, so the created time stamp is recording when the messaged ended.Now you can quickly review a list of conversations that you had on any given day. You can do the same for any folder or smart search folder. Under your Account, find the folder called Conversation History and drag it to the top under favorites for quick access.If you arenРІР‚в„ўt utilizing your favorites in Outlook, you are missing out on some great conveniences. Next, move your conversations history folder under your favorites in Microsoft Outlook. Save call logs in my email Conversation History folder.Save IM conversations in my email Conversation History folder.Make sure the two options below are checked. For some companies this is controlled by your IT department, so you might need to ask them for assistance. HereРІР‚в„ўs how I use it.Р”Р‡irst make sure your Skype Options are set properly. Did you know that you can track your IM Skype conversations in Outlook and track call durations? It can be a useful tool in regard to tracking time with clients or projects.

How to find skype for business conversation history